Let’s get you unstuck.
Check the quick fixes below, or send a support request with the details of what happened.
Manual Tools by Manuals+ · Product documentation · Updated
Common questions
A manual looks out of date: Publish your draft again. Readers see your last published release.
Changes won’t save: Copy your local draft, refresh the session, and check whether another author changed the topic.
Private access isn’t working: Check the invited email address, access key expiry, and whether the grant was revoked.
Contact support
Accounts, data, and billing questions
Use the form for account or data requests as well as product issues. Include the affected manual URL or job and the error message where relevant. Keep passwords, payment card details, and private access keys out of your message.
For subscription changes, open billing from the account menu in your workspace. The privacy information describes data we use, and the terms describe plan allowances and content responsibilities.